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Technical Support


One of our key priorities and strengths has been to provide excellent support and after-sales service to our retailers and end users.

These include-

:: Providing retailers with regular stock take and organizing regular and ongoing retailers' product training

:: Disseminating and displaying marketing materials to increase visibility of products

:: Addressing end-users queries and troubleshooting any technical problems within 24 hours

:: Providing customers with a 90-day warranty against defective products

:: Ensuring prompt delivery service to our customers 6 days a week, including Saturdays

:: Enhancing the perceived value of our products with innovative customer-oriented marketing programs



Please go to www.newerapassport.com to register your games warranty.